Prize Draw Terms & Conditions

Prize Draw – Terms and Conditions

Promotion : This Prize Draw is a marketing exercise used by the Promoter to incentivise participation in a feedback survey with the aim of improving customer experience for it’s products.

Parties:

Promoter/We/Us/Our: This Promotion is operated by Candid Insurance Services Ltd with its registered office at 920 Hempton Court, Aztec West, West Almondsbury, Bristol BS32 4SR, and company registration number 07279489. We are authorised and regulated by the Financial Conduct Authority with Firm Reference Number 603273

Participant/You/Yours: The individual entering this promotion

Terms and Conditions:

1. Acceptance of Terms :
1.1 Entry to this Promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them.
1.2 These terms and conditions take effect immediately upon entry to the Promotion.
1.3 These terms and conditions prevail in the event of a conflict or inconsistency with any other communication, including advertising or promotional materials.

2. Opening and closing dates:
2.1 This Promotion will start on the date the email is sent and close on 31 October 2025.

3. Eligibility
3.1 Participants must be residents of the UK and aged 18 years or older.
3.2 Participants must be residents of the United Kingdom.
3.3 Employees of the Promoter and their immediate family members are not eligible to participate.

4. How to Enter
4.1 Upon the return of a customer survey, Participants will be entered into a Prize Draw
4.2 If a participant selects the correct answer to the competition question, they will enter a random drawer to win a prize.

5. Prize Details
5.1 Winners could receive an Amazon voucher to the value of £50.
5.2 There are two Amazon vouchers in total capable of being won.  

6. Winner Notification
6.1 Winners will be contacted via email by a member of the Promoter’s team within 14 days of being selected in the prize draw.
6.2 If a winner does not respond within a specified timescale, the prize will be forfeited and reallocated.

7. General Terms
7.1 The Promoter reserves the right to amend or cancel the promotion at any time without prior notice due to events beyond its control.
7.2 We accept no responsibility for prizes that are lost, stolen or unused by their expiry date. 

8. Additional terms
8.1 Use of vouchers  may be subject to additional terms and conditions of Amazon, including an expiry date.

9. Winner List
9.1 We reserve the right to refer to the winner publicly by their first name and area location that we have on record.
9.2 The winners’ surname and respective county of residence can be obtained by sending an email to hello@tom.co.uk within 28 days of the closing date for entries.

10. Privacy and Data Protection
10.1 By entering this promotion, You agree to us collecting and using your personal data.
10.2 We, and any third-party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018, UK GDPR and/or other applicable data privacy laws.
10.3 Your information will only be used for the purposes of administering this promotion.
10.4 Any personal data collected during the promotion will be processed in accordance with the Promoter’s privacy policy, a copy of which can be accessed via it’s website here. 10.5 Contact details will only be used for the purposes of administering this Promotion unless otherwise agreed by the Participant.

11. Decision of the Promoter
11.1 If there is any dispute about the receipt or validity of any prize or any other aspect of the Promotion, this will be decided by Us.
11.2 Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.
11.3 We are not responsible for any third-party acts or omissions. 

12. Limitation of Liability
12.1 To the fullest extent permitted by law (i) We exclude all conditions, warranties and representations express or implied by law or otherwise in connection with the prize and the promotion (ii) We shall be under no liability whatsoever (unless excluded by law) or howsoever arising in connection with any loss, damage or injury, directly or indirectly occurring as a result of this Promotion.

13. Validity 1
3.1 If any section in these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other sections of these Terms and Conditions, which shall remain in full force and effect.

14. Governing Law
14.1 These terms and conditions shall be governed by and construed in accordance with the law of England and Wales.
14.2 You agree to submit to the exclusive jurisdiction of the courts of England and Wales if any dispute arises.