Terms and Conditions

Jurisdiction

This site is intended for use only by those who can access it from within the UK

Governing Law

This site is governed by the laws of the country of the UK within which you reside and any dispute or action arising out of this site shall be determined in accordance with such laws.

Contact

If you believe any information on this site is inaccurate or have any suggestions on how the content of this site could be improved or if you have questions on a particular product or service please contact us at hello@tom.co.uk

Changes

We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.

Accuracy and Validity of Information

Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up to date, it is nonetheless supplied on an "as is" basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us

Availability

Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Third Party Websites

This website may also contain links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.

Changes to your circumstances

You do not need to inform us of any changes to your circumstances

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We will collect the following information:

Quote details as requested including but not limited to:

Information Sharing and Disclosure

If you have completed an application your information will be passed to insurance providers who may be willing provide you with cover.

They may use the information you have provided to:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your information will be kept for a period considered as long as necessary to provide the requested service by the user.

In accordance with the data protection act 1998, your data will be:

You have the right to complain to the information comissioner (ICO) should you wish to make a complaint in relation to the data we hold, how it is processed, collected or stored.

3rd Parties

Your information will not be passed to any 3rd parties other than for the prupose of providing quotes for insurance products as requested.

Cookies

We may also collect information about your computer, including where available your IP address, operating system and browser type using a cookie file which is stored in the hard drive of your computer. Cookies help us to improve our website and deliver a better and more personalised service to you.

They enable us to:

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

AGT MEDIA LTD makes every effort to ensure any data held is secure. Daily backups are maintained and all data is hosted on secure servers with access control via SSH.

Controlling Your Personal Information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you or if you do not wish to receive on-going contact from us or our associates please contact us. There is no charge associated with this request.

If you wish to opt out of any further communication or want to know anything further about how your information will be used please email us at info@tom.co.uk.

Tom is a registered with the ICO under Data Protection Register Number: ZA201523

Sensitive Information

Explicit consent will be sought for processing of sensitive information if required. Sensitive information may include (but is not limited to) information regarding racial or ethnic origin, political opinion or religious or other similar beliefs, trade union membership, physical or mental health, sex life, criminal record or allegation of criminal activity.

Complaints Policy

If you wish to make a complaint about our service, please contact The Compliance Officer in writing at our Head Office address or email complaints@tom.co.uk

All written complaints will be responsed to within 48 hours either directly or in wriitng and a final, written response provided within 8 weeks of recieving the complaint.

AGT Media Ltd
The Stables
Stansted Park
Rowlands Castle
Havant
PO9 6DX
United Kingdom

E-Mail: complaints@tom.co.uk

In relation to your complaint you can also request a review from the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr/

Financial Ombudsman Service (FOS)

If you want the FOS to consider your complaint, you must send your complaint to them within 6 months of the date of our final response. Their contact details are: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR Telephone: 0300 1239 123. Calls to this number cost no more than calls to 01 and 02 numbers 0800 023 4 567 calls to this number are now free on mobile phones and landlines Email: complaint.info@financial-ombudsman.org.uk Information regarding the service can be found on the Financial Ombudsman website: http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm